Customer Testimonials

I would like to say how excellent the customer service is. Good customer service is most definatley about bringing customers back its about sending them away happy. I have spoke very highly of Macklin Motors Ford Dunfermline to friends and family. Thank You!

I would like to say how grateful I am with my new car which I received today. When I walked into the dealership I was made very welcome and felt very relaxed. I spoke to many of the staff and felt the delivery of service and care was spot on. Many Thanks.

Many thanks to everyone who helped me purchase my new car at Macklin Motors Glasgow. I was very impressed with the way Rav sold the car and she was very helpful and friendly.

I would like to give credit to the staff at Macklin Motors Glasgow as the communication, service and assistance was outstanding. I will definitely return to the garage and recommend to others.

I have recently had my very first service on my Ford that I purchased from Macklin Motors Dunfermline. I would like to thank Nicola for her excellent customer service and knowledge of the product to be serviced.

I would like to express my appreciation for the time Christine has recently spent with me. On every occasion I have spoken with Claire, I have found her to be kind, reassuring and professional.
It makes a huge difference when someone goes over and above to make you feel confident with the company you are dealing with.

As a result my friend is interested in purchasing a Ford Kuga after test driving mine. I have advised them to purchase from Macklin Motors Ford Glasgow.

Please pass on my thanks for her care and attention.

My car was in for repair and needed a replacement part.

The staff at Macklin Ford in Hamilton were outstanding in their efforts to secure a vehicle for me and to ensure that my own car was repaired by the end of the day. When I went to collect it I was greeted with smiles and politeness at the end of a full working day.

The customer service I received was fantastic and I cannot praise the team enough for their efforts.

I would just like to let you know that John at Bristol Street Motors Nissan Glasgow was an excellent help.

I wanted you to know how pleased I was with your Service Department.

The car had been valleted and looked better than I've seen it for a while!! So full marks to your service team! Thank you.

I bought a new car from yourselves and recently took possesion of a new Peugeot 208 Active.
This email is simply to inform you that the patience, guidance and overall helpfulness of your staff was outstanding. In particular I wanted you to know that Mr Ronnie and Alan were very very helpful. Please thank them on my behalf.

Absolutely fantastic service from beginning to end. I am one very happy customer who will certainly return when the time is right.

Bought a new Hyundai i20 from David, it was a throughly nice experience. The car is a delight.