An Important Message From Robert Forrester, CEO of Macklin Motors
Updated: 6th April, 2021 @ 20.55
This is a significant week as we are now delighted to announce that our showrooms are once again open and welcoming back customers. This is great news given the North Wind and snow flurries!
- - We can welcome you back to our forecourts to review our new and used cars in person
- - Our showrooms are open through easily arranged appointments
- - Unaccompanied test drives are available again
- - Click and Collect and home delivery continue to operate
- - Aftersales, Servicing and MOTs will continue to be fully open
Sales Departments
We can offer you a great range of solutions in helping you to buy a new or used car. This includes visiting your local dealership and browsing our full range of new and used cars or booking an appointment to see or speak to one of our sales advisors. We can now organise an unaccompanied test drive, or tailor a quote on any of our new and used cars.
Our sales teams are all on hand to help with in-dealership or via video appointments where you can explore your chosen car via video call, or there’s always a telephone call where we can answer any questions, talk you through options and tailor packages to suit you. How you want to buy your next car is up to you since we offer you multiple ways of interacting with Macklin Motors. Test drives are now available but remember our 14-day money back guarantee on all used cars is still available to give you total peace of mind*.
If you are not ready to visit a dealership yet you can browse, reserve or buy online, with Click and Collect and free home delivery* options available.
As a Group, we have sold more than 30,000 cars this way so far in 2021 and our customers love the flexibility and service.
In Summary:
As a Group, we have sold more than 30,000 cars this way so far in 2021 and our customers love the flexibility and service.
In Summary:
- - Test drives and in-dealership sales appointments are now available
- - Click and Collect operates safely from your local dealership
- - Free Home Delivery* available on new and used cars within 30 miles using our COVID-19 safe delivery process
- - We offer home delivery across the wider country at competitive rates
- - Video Appointments – Have a personal video appointment with one of our Sales team to discuss your motoring needs and explore any cars that you’re interested in. Available cars, finance packages, part exchanges and more can be discussed online and from the safety of your home.
- - Telephone Call – Our sales teams are available from 9 a.m. till 9 p.m.
- - Live Chat – Our live chat teams are available online until 9 p.m.
- - 14 Day Money Back Guarantee on all used cars*
Find your local dealership, here.
Servicing and Aftersales
All aftersales departments are classified by the Scottish Government as ‘essential' services and remain open to you. It’s vitally important that your vehicle is well maintained and roadworthy, especially if you haven’t driven it as regularly in recent months. You can book your aftersales appointment on our website by clicking here.
Remember, limited use of your car can affect crucial components such as batteries, tyres and brakes. We can give your car a thorough inspection, either in preparation for lockdown restrictions easing or to put your mind at ease if you still need your car for essential journeys. For full details about our Spring Health Checks, click here.
Whether bringing your car into our dealership or using our collection and delivery services, you’ll notice that Covid safe procedures are well and truly established, and the feedback we have received from customers has been very positive – people feel safe in our businesses.
Robert Forrester, CEO